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Just Like Highlander

16 February 2010 One Comment

justlikehighlanderEver thought about how communications evolved, but how hard still is to interact with telemarketing? It’s just a phone call, these guys are a vital piece of the industry, but it is always an awful experience. Here are some of my favorite conversations.

OK COMPUTER

-          Hello, may I talk with Mr. Fabio, please?

-          That’s me.

-          Sir, you called a couple of days ago asking about our internet plans…

-          Oh, I did.  But I already signed another service, thank you.

-          So you are already acessing the internet at home?

-          Yes.

-          And, do you have a computer to access internet at home?

(I decided to have some fun with the operator.)

-          No!

-          Sorry, I didn’t understand. You are accessing the internet, but you don’t have a computer?

-          That’s right.

-          I am sorry, but that doesn´t make sense, sir.

-          I know. But who made the question?

TOO LONG FOR THE CARD

-          Mr. Fabio, it’s  your bank.

-          Hi.

-          Mr. Fabio, you just applied for a credit card, but your family name is too long for the card. Can you please choose how you want your name written on it?.

(Yes, my full name is too long for any bank card: Fabio Seidl Barbosa da Silva)

-          Ok, I don’t need my whole family name on it, can you please leave just the Seidl?

-          Mr. Fabio…just the Seidl?

-          Yes. Is it ok?

-          No, no problem.

A few days after, I received my card written simply “Seidl”. A friend of mine, client of the same bank, said that I was lucky to not received it written “Just the Seidl”. I don’t know, maybe it would look cooler.

THE LIFE INSURANCE

This one happened to a friend of mine.

-          Hello, sir. It’s from your health insurance company, I am calling to offer you a life insurance…

-          Oh, no, thanks.

-          Do you already have life insurance, sir?

-          No, but…

-          Sir, everybody needs life insurance. We have a new plan that…

-          Oh, believe me: I don’t want one.

-          No problem, sir. In that case, I would just ask you a favour, I have to fulfill my questionaire here, would you mind answering why you don’t want a life insurance?

-          Sure. Because I am eternal.

-          I beg your pardon?

-          I am eternal. You know, immortal, just like Highlander.

-          Hmmm.. I can´t find this option here in my questionaire…

-          Yeah, it happens. Sorry. Bye.

- Fabio Seidl

One Comment »

  • Craig Cooper said:

    Second reference to Highlander on this blog!

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